Privacy Policy

LAST UPDATED
09 Nov, 2023
This privacy policy (“Privacy Policy”) governs the use of information by Digantara Research and Technologies Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at C/o Dharmendra Singh, Village Durgapur Tarkeshwar Nagar, Gate No. 3, PO Nimbuchaur Kotdwara, Pauri Garhwal, Uttarakhand - 246149 (hereinafter referred to as “Company”,“ we” or “us” or other pronouns used to refer to the Company) that is obtained through the use of its website https://www.digantara.co.in/ (“Website”) by the users (“User” or “you” or other pronouns used to refer to the User).

Please refer to Section 1 to understand how the terms of this Privacy Policy apply to the User. Further, please read the terms of this Privacy Policy in consonance with the Company’s Terms of Service that is available at https://digantara.co.in/terms-and-conditions (“Terms”).
1. Your Consent
1.1
A prerequisite for obtaining access to the Website is the acceptance of this Privacy Policy. This Privacy Policy shall apply to all individuals and entities that use the Website. You grant your consent to be bound by the terms of this Privacy Policy by:
(i)
accessing the Website; and / or
(ii)
submitting any information, raising any query for the purposes of engaging in business /collaborating with the Company, or requesting for demo to the Company for its products or services.
1.2
As part of providing our services to you, we may need to send routine communications to you, such as communications for the sales team in relation to a request for a demo. We may send such communications through any means available, including email, text, other forms of messaging or calls. Though we prefer to communicate with the users via email and text message, as may be deemed necessary, you agree to receive our phone calls or any other mode of communication as may be deemed appropriate.
1.3
When you provide your information on the Website, you also consent to allowing us to periodically send emails or newsletters about information, which you may find interesting and in line with your requests made on the Website. If you do not wish to receive promotional information from us, you can, at any time, choose to opt out of receiving such promotional communications by following the process mentioned in the promotional communication.
(ii)
submitting any information, raising any query for the purposes of engaging in business /collaborating with the Company, or requesting for demo to the Company for its products or services.
2. Information Collected by the Company
2.1
The Company only collects the following information on the Website:
(i)
Name
(ii)
Email
(iii)
Phone Number
(iv)
Requirements or queries in relation to the services.
2.2
There is no requirement for provision of any of the abovementioned information for the use of the Website and the User may provide the information only if they wish to raise a query or wish to request a demo of the products or services of the Company.
2.3
We may collect, use, and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your data but is not considered personal data under law as it does not directly or indirectly reveal your identity.
2.4
During the use of the Website, we may automatically receive technical information about your computer/device, including but not limited to your IP address, your computer operating system, time-zone, language, browser type and browser plug-in details, due to the communication protocol settings on the internet. When you browse our Website, we may also collect information regarding the pages you viewed (including the products and/or content that you viewed or searched for), the web addresses from which you arrive or click through to (including the date and time), cookies, time spent on certain pages, download errors, page response times and other information related to page interaction (including scrolling and clicks). All these information help us analyse User's trends and preferences, and thus assist us in improving our services.
3. Review and Updates
3.1
We regularly review and update our Privacy Policy, and we request you to regularly review this Privacy Policy. It is also important that the information we hold about you is accurate and current. Please keep us informed if your information undergoes any change during your relationship with us. We are not responsible for any inaccurate or insufficient information you provide to us, which may affect your experience when using the Website.
3.2
We may update or amend this Privacy Policy at any time, with or without advance notice toyou. In the event there are significant changes in the way the Company treats the User'sinformation, the Company will change the “Last Updated” date mentioned above. As the User,you agree that any continued use of our services after such updates or amendments have beenpublished will constitute your acceptance of such updates or amendments.
4. Third-Party Services
4.1
The Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party services and therefore, we are not responsible or liable for their privacy statements. When you leave the Website or access third-party links available on the Website, we encourage you to read the privacy policy of each such third party service provider.
5. Security Policy
5.1
The Company takes careful precaution to protect our Users’ information from unauthorised access, improper use or disclosure or unauthorised modification. To prevent unauthorised access, we have put in place the latest industry-standard security technology and procedures to safeguard the information we collect online including technical, operational and physical security controls. Your information is encrypted and is protected with the most secure encryption software, which encrypts all information you input. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of information about the User. Even though we have taken significant steps to protect your information and specifically your personally identifiable information, no company, including the Website can fully eliminate security risks associated with information. It is your responsibility to protect the user names and passwords to help prevent anyone from accessing your accounts and services, including those pertaining to this Website. We further disclaim any responsibility for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
6. Cookies
6.1
The Website uses temporary cookies to store certain data that is used by us for maintenance of the Website and its features as well as research and development. We do not store personally identifiable information in the cookies. As the User, you may choose to change the settings on your web browser to disable cookies which will also limit the functionality of certain features on your web browser.
7. Grievance Officer
7.1
If you have any complaint or grievances or concerns with respect to Website or this Privacy Policy, please inform such matters to the designated Grievance Officer as mentioned below in writing or through electronic mail :
Name: Rahul Rawat
Contact Details: rahul.rawat@digantara.co.in
Designation: Chief Operating Officer