Privacy Policy

LAST UPDATED

12 DEC, 2024

This privacy policy (“Privacy Policy”) governs the use of information by Digantara Research and Technologies Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at C/o Dharmendra Singh, Village Durgapur Tarkeshwar Nagar, Gate No. 3, PO Nimbuchaur Kotdwara, Pauri Garhwal, Uttarakhand - 246149 (hereinafter referred to as “Company”,“ we” or “us” or other pronouns used to refer to the Company) that is obtained through the use of its website https://www.digantara.co.in/ (“Website”) by the users (“User” or “you” or other pronouns used to refer to the User).

This Privacy Policy will explain how our Company uses the personal data we collect from you when you use our website.

1. WHAT DATA DO WE COLLECT?

Our Company only collects the following information on the website:

personal identification information (Name, email address, phone number, etc.)
requirements or queries in relation to our services;
your use of our products and services and our website; and
aggregated data such as statistical or demographic data. Aggregated data could be derived from your data but is not considered personal data under law as it does not directly or indirectly reveal your identity.

There is no requirement for provision of any of the abovementioned information for the use of the website and the user may provide the information only if they wish to raise a query or wish to request a demo of the products or services of the Company.

Category of Personal Information

Further information about the category

Contact information

Names, postal addresses (including address history), email address, telephone numbers.

Employment information

Employment status, employment history, education history, resume, your current salary, and other personal information submitted by job applicants.

Demographic Information

Gender, Ethnicity, Disability Status, etc.

IP Address and Technical Details

IP address of the computer/personal device that you use to access our website(s), your computer operating system, time-zone, language, browser type and browser plug-in details (due to the communication protocol settings on the internet), approximate location information from where you access our website(s) and information about your device and browser.

Other Information

When you browse our Website, we may also collect information regarding the pages you viewed (including the products and/or content that you viewed or searched for), the web addresses from which you arrive or click through to (including the date and time), cookies, time spent on certain pages, download errors, page response times and other information related to page interaction (including scrolling and clicks). All these information help us analyse user trends and preferences, and thus assist us in improving our services.

2. HOW DO WE COLLECT YOUR DATA?

You directly provide the Company with most of the data we collect. We collect data and process data:

when you use or view our website.
when you voluntarily complete a customer survey or provide feedback on any of our message boards or via email;
when you submit any information, raise any query for the purposes of engaging in business / collaborating with the Company, or request for demo to the Company for our products or services.
by recording details you provide to us with your explicit consent. For e.g. by responding to a job posting, by submitting information under the ‘careers’ or ‘get in touch’ sections of our website, by submitting your e-mail ID in our ‘newsletter’ section, or your communications with us through emails or calls.

3. HOW WILL WE USE YOUR DATA?

We collect your personal information through our website for the following purposes:

To improve your future interactions with our company by enhancing the services and user experience we provide.
To send you updates related to our products, services and newsletters that we believe may interest you.

4. HOW DO WE STORE YOUR DATA?

Our Company will keep your data only for the minimum duration required.

5. THIRD PARTY SERVICES

The website may include links tothird-party websites, plug-ins, and applications. Clicking on thoselinks or enabling those connections may allow third parties tocollect or share data about you. We do not control these third-partyservices and therefore, we are not responsible or liable for theirprivacy statements. When you leave the website or access third-partylinks available on the website, we encourage you to read the privacypolicy of each such third party service provider.

6. SECURITY POLICY

The Company takes carefulprecaution to protect our Users’ information from unauthorisedaccess, improper use or disclosure or unauthorised modification. To prevent unauthorised access, we have put in place the latestindustry-standard security technology and procedures to safeguard theinformation we collect online including technical, operational andphysical security controls. Your information is encrypted and isprotected with the most secure encryption software, which encryptsall information you input. We maintain physical, electronic, andprocedural safeguards in connection with the collection, storage, anddisclosure of information about the User. Even though we have takensignificant steps to protect your information and specifically yourpersonally identifiable information, no company, including theWebsite can fully eliminate security risks associated withinformation. It is your responsibility to protect the user names andpasswords to help prevent anyone from accessing your accounts andservices, including those pertaining to this Website. We furtherdisclaim any responsibility for any intercepted information sent viathe internet, and you hereby release us from any and all claimsarising out of or related to the use of intercepted information inany unauthorized manner.

7. WHAT ARE YOUR DATA PROTECTION RIGHTS?

Our Company would like to makesure you are fully aware of all of your data protection rights. Everyuser is entitled to the following:

The right to access – you have the right to request the Company for copies of your personal data. We may charge you a small fee for this service
The right to rectification – You have the right to request the Company to correct any information you believe is inaccurate. You also have the right to request the Company to complete the information you believe is incomplete.
The right to restrict processing – You have the right to request that the Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to the Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that the Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: legal@digantara.co.in

8. CHANGES TO OUR PRIVACY POLICY

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 12th December 2024.

9. GRIEVANCE OFFICER

If you have any complaint or grievances or concerns with respect to website or this Privacy Policy, please inform such matters to the designated Grievance Officer as mentioned below in writing or through electronic mail :
Name: Rahul Rawat
Contact Details: rahul.rawat@digantara.co.in
Designation: Chief Operating Officer